Contact Us

What can we help you with?

Fancy Puffs offers live support from our team ready to help you find your next pipe, vape, or accessory. Get in touch by phone, use our online chat in the lower right part of the page, or send us an email; we are always pleased to answer the questions you might have about your orders or our products.

Email :

Phone : +254 

Telephone : +254 

Whatsapp: +254 

Telegram: +254 

Support Hours

We answer emails in the order they are received, please allow up to 12 business hours for a response.
Our support office hours are below.

Monday - Friday: 09:00AM - 06:00PM (GMT+3)

Saturday : 09:00AM - 04:00PM (GMT+3)